Currently, we are using our website hosting provider’s own hosted version of Matomo Analytics to analyse the audience of the website and improve our content. No personally identifiable information is collected through Matomo.
To view any personal information held by us if you have signed up for any newsletters / mailing lists, or provided them to us when purchasing products, or if you have any concerns about personal information that we hold and wish to request its correction, please write to:
The Privacy Officer
57 Martin Access Rd
What We Collect and Receive
In order for us to provide you the best possible experience on our website and to improve our site and its content for others, we need to collect and process certain information. Depending on your use of our Services, that may include:
- Contact us via email — for example, when you buy from us, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
- Purchasing through our online store — for example, when you buy from us, we will collect your name, email address, address, shipping address and details of the items bought from us, etc. We use this data solely in connection with delivering your bought goods.
- Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data for statistical purposes, to improve our site and to recognize and stop any misuse.